Take Control of your Energy costs and have something you can budget to.
At Apex Energy Consultants, our aim is to help you take control of your energy costs and manage all aspects of your energy for a sustainable future.
We provide a fair service and have expert knowledge to educate you, in the way you understand.
Longevity is key and we want to secure long-term relationships, we are not here for the short haul.
As the director of the company, I have worked in the energy industry for close to 14 years for one the biggest suppliers and then progressed my career by working for two of the most notorious consultancies in the UK. I have done it all from customer service, account management, high level complaints, billing and direct sales.
There is a wealth of experience, knowledge and network which you will have access to. From the top down, we stay educated and put in the work inside and outside of working hours to keep up with the current market and anything energy related that may affect your industry.
Finding a solution to your energy needs and making sure you understand, is important to us. We will keep you informed, updated and sign post you along the way.
We provide a transparent and honest service to help you procure and manage your gas, electricity and water.
Everyone is an individual which is important to us and you will be treated as an individual as not one shoe fits all.
The service we provide from the start of your journey to finish and thereafter is key in building long term relationships.
Using our knowledge, network and skills, our service will be comprehensive and competitive and tailored to you.
We compare prices on your behalf and negotiate with suppliers for favourable terms and rates.
We provide you with the prices and relay this to you in a way which you understand making it simple for you to make a decision.
Our experts take pride in analysing your energy to find trends and ways to reduce your costs.
This includes bill validation, energy efficiency management, renewable energy options, billing or metering issues, moving premises, converting to solar and VAT review.
At Apex Energy Consultants, it is our duty to provide you with the highest level of service and understand things can go wrong.
Our commitment to you, is to resolve any complaints as soon as possible and provide you with ongoing communication fairly.
Please see our Complaint Handling procedure below which explains the steps you need to take, should you wish to make a complaint.
All complaints will be recorded and referred to a complaints investigator who will investigate your complaint in detail.
Contact us to log your complaint by Completing the contact form below.
Apex Energy Consultants Ltd
30 Ironworks Road, Belgrave, Leicester, Leicestershire LE4 6EQ.
We aim to resolve your complaint within eight weeks and will keep in direct contact with you from initial contact to resolution.
If we cannot come to an amicable resolution within the eight weeks and/or you are not happy with the final outcome.
You may refer your complaint to the Energy Ombudsman Service.
Ombudsman Services, Energy
PO Box 966, Warrington, WA4 9DF.
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Apex Energy Solutions Ltd.
Company reg no: 13984585
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Office
30 Ironworks Road, Belgrave, Leicester, Leicestershire. LE4 6EQ.